Refund policy

Store Credit & Order Issue Policy

At Pretty Little Nook, we want every piece you bring into your home to feel special. Because our products are carefully sourced from trusted suppliers around the world, we do not offer traditional returns or refunds at this time.

Due to the cost and environmental impact of international return shipping, returning items is often not a practical solution. Instead, we focus on providing quick and fair solutions through replacements or store credit whenever possible.

Damaged, Defective, or Incorrect Items

We want your order to arrive beautifully and safely. If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at:

hello@prettylittlenooks.com

Please include:

  • Your order number

  • A description of the issue

  • Photos of the item and packaging

Once we review your request, we will work with you to find the best solution, which may include:

  • A replacement item at no additional cost

  • Store credit toward a future purchase

  • Another appropriate resolution depending on the situation

Order Concerns

If you have any concerns with your order, please don't hesitate to reach out. Every situation is reviewed individually, and we will always do our best to make things right.

Your happiness means a lot to us, and we appreciate the opportunity to help.

Thank you for supporting Pretty Little Nook and allowing us to be part of your home journey. 🤍

For any questions, please contact us at:

hello@prettylittlenooks.com